At The Ditzy Dodo, we are committed to providing exceptional customer service and ensuring that your shopping experience is as smooth as possible. Our Delivery & Returns policy is designed to provide you with all the necessary information regarding the delivery process and options for returns.
Delivery Information:
We deliver to the US, UK, and EU countries, including Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, and Sweden.
- Enjoy free delivery on all orders over £100 for any product.
- Wallpaper orders are eligible for free delivery, no matter the amount spent.
- We aim to dispatch all orders within 1-3 business days.
- Shipping times vary based on your location and the shipping method you select at checkout.
- Orders typically arrive within 3 to 7 business days.
Returns & Refunds:
We take great pride in the quality of our print-on-demand products and want you to be fully satisfied with your purchase. If for any reason you are not happy with your poster, please follow these steps:
- Contact us within 30 days of receiving your order to discuss your concerns. We may be able to provide a replacement or offer a refund, depending on the situation.
Please note: As our prints are made to order and printed on demand, we cannot accept returns or provide refunds for changes of mind or if you have ordered the wrong size.
If you have any questions or concerns about your order, please don't hesitate to contact our customer support team, and we'll do our best to make it right. Your satisfaction is our priority.
Contact Information:
Should you need any assistance or have any questions, please feel free to contact our friendly customer service team through the following channels:
Email: sales@theditzydodo.com
Contact form
We are here to help and look forward to providing you with a fantastic shopping experience.